The customer doesn't wait
If you reply the next day, they may already have asked someone else. Whoever answers first starts ahead.
Automation and AI agents
The repetitive work, in AI's hands.
The important work, in yours.
I set up AI agents that answer your WhatsApp, book appointments, follow up with your customers and take care of the tasks that repeat every day. We start with the one that eats most of your time.
- Free audit. You know what to automate before spending anything.
- Live in 2-3 weeks. Tested by you before anyone else touches it.
- Your data, in your accounts. What gets built stays with you.
Southside Dental
replies instantly
Hi, good evening. Do you have any slots this week?
Hi! Yes, we still have openings. What would it be for?
A full check-up. Two of us.
Perfect. I have Thursday at 10:30 or Friday at 17:00. Which works better?
Thursday at 10:30
Booked. Thursday 10:30, for two. I'll send a reminder on Wednesday.
Hi, good evening. Do you have any slots this week?
Hi! Yes, we still have openings. What would it be for?
A full check-up. Two of us.
Perfect. I have Thursday at 10:30 or Friday at 17:00. Which works better?
Thursday at 10:30
Booked. Thursday 10:30, for two. I'll send a reminder on Wednesday.
Morning, my check engine light just came on
Good morning. Does it start and drive fine, or is it running rough?
Drives fine, the light just stays on
Got it. I can fit you in today at 16:00 to read the codes. It's 30, credited back if you have the repair done here.
Sounds good, I'll come at 4
Booked. Make, model and plate, so I can have it ready?
Table for 6 on Saturday at 9pm?
Hi! We're full at 21:00. I have 20:15 or 22:00. Does either work?
22:00 is better. And one of us is coeliac
Noted, gluten-free. Saturday 22:00, table for 6. Under what name?
Jose
All set, Jose. If you can't make it, message me here and I'll free the table.
The problem
Your business already works. The expensive part is keeping it working.
Today
With the agent
The repetitive part runs itself
Hours, prices, availability, where you are, what's included. The questions that repeat most, and none of them need you.
The important part stays yours
The odd case, the negotiation, the unhappy customer. That's where you step in, with the conversation already summarised in front of you.
What I automate
Six tasks you stop doing by hand.
We start with one, the one that takes most of your time, and add the next once the first is working.
WhatsApp support at any hour
Answers in seconds, at night and on Sundays too. And when a person is needed, it hands the conversation to you.
Bookings and reminders
Checks your real availability, books the appointment and sends the reminder before the visit.
Customers and leads in order
Every contact saved in your sheet or CRM, with what they asked for. You see first what could become a sale.
Follow-up that never slips
The unanswered quote, the pending check-up, the customer who doesn't come back: the message goes out on its own, at the right time.
Google reviews
Asks for feedback after every service and lets you know about new reviews so you can answer in time.
Reports without spreadsheets
Enquiries, bookings, sales and what's still pending, on one screen and without copying data by hand.
Ways to work
I build it, advise you or teach you.
I leave it running
I design, build and maintain the automation in your accounts. You just use it.
- WhatsApp agent on Meta's official API
- Connected to your calendar, customer sheet or CRM
- Monthly review and tuning
AI-assisted consulting
Analysis that used to take weeks, in days and with exactly what to change.
- Audit of your digital business
- SEO and Meta Ads campaign audits
- Sales and revenue dashboards
You learn to do it
Live sessions on your actual business. You leave with something working, not with notes.
- Agents and automations without coding
- With your own tools
- See the training →
How we work
Four steps. The first one costs nothing.
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Free audit 2-3 days
I look at how you work today: your WhatsApp, your website and the tasks that repeat. I tell you what to automate first, what isn't worth it and how much time you'd get back. No commitment, no cost.
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Design 3 to 5 days
We define what it does, what it never does, and the moment it hands control to you. That's what separates a useful automation from an annoying one.
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Going live 1 to 2 weeks
I connect it to your tools: WhatsApp, calendar, customer sheet or CRM. You test it first, with real cases, before it's open to anyone.
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Tuning and support monthly
I check how it works on real cases, fix what needs fixing and add what's new. An automation with no maintenance is out of date within a quarter.
Frequently asked
What everyone asks before saying yes.
How much does it cost?
It depends on what we automate and what it has to connect to. That's why the audit is free: you come out of it with the scope and the price settled, before deciding anything.
Is it going to say something stupid to my customers?
It doesn't improvise. It only answers about what you give it: your services, your prices, your hours. If someone asks about anything else, it hands the conversation to you. And before it goes public, you test it with the hardest questions you can think of.
Can my WhatsApp number get blocked?
I work on Meta's official API, not on unofficial workarounds, so the most common reason for a shutdown goes away. What's left depends on how it's used: no unsolicited advertising and no messages your customers mark as spam. Designing it so that doesn't happen is part of the job.
How long until it's running?
Two to three weeks from the moment we decide to start. The slow part isn't the technology: it's verifying the number with Meta and fine-tuning the answers with you.
Who owns the data? And what if I want to stop?
You do. The number, the calendar and the customer sheet are in your accounts. Maintenance has no lock-in: you give notice, it stops at the end of the month, and what was set up stays with you.
Does it work for my business?
It fits wherever tasks repeat every day: enquiries, bookings, quotes, follow-up or reports. Clinics, academies, workshops, estate agents, firms, shops. If the audit shows it isn't worth it, I'll tell you.
Who's behind this
There's no agency. There's one person, and it's me.
My name is Jose Cabanillas. I'm Peruvian, I live in Valencia, Spain, and I've worked in systems and data since 2008: eighteen years, the last twelve in business intelligence and data architecture.
I've built data warehouses and dashboards for banking, insurance, utilities, logistics, universities and hotels, in Peru and in Spain. If you write to me, I'm the one who answers: there's no sales team in the way.
And what does that give you
- I build it for month twelve, not for week one. Eighteen years keeping systems up that can't go down teach you that the hard part isn't launching: it's still working when nobody's watching.
- Who sees what isn't a checkbox. I've spent years administering permissions and access on platforms holding sensitive data. Your WhatsApp holds your customers' data: it gets treated the same way.
- Leaving is designed in from the start. Everything runs in your accounts. I've done enough migrations to know that whatever can't be moved ends up costing you.
- I'll tell you no when it's a no. If the audit says this doesn't fit your business, I say so and charge you nothing. I'd rather that than an unhappy client three months in.
Free audit
Tell me what's eating your week.
I reply within 2-3 working days with a report on what can and can't be automated in your business. If I don't see anything worth doing, I'll say so and that's that.
Rather write directly? Send me a WhatsApp or email hola@negociando.es.